In the previous two posts, I've focused on how you can build a better product by channeling your natural ability to empathize with other people. For the[..]

In the previous article “Looking Closer at Empathy” I outlined the differences between Sympathy and Empathy and how they impact product design, something[..]

Empathy in Product Development

As a software developer who loves to create products for people, I think about my audience a lot. Over time my work has[..]

Building applications for the web means working within the bounds of what is technically feasible over the Internet. For a long time the limitations of[..]